1. Our service

We sell prepaid, data-only eSIM plans for use while travelling. Each plan gives a set amount of data for a set number of days in the countries listed on the plan. Service is provided over partner mobile networks. LinkPaLS plans don't include a phone number, voice calls or SMS unless the plan page says so.

2. Who can buy

You must be at least 18 years old.
You must give a valid email address. We send your eSIM and receipts there.
You're responsible for keeping your email account and QR code private. Anyone with your QR code can install the eSIM.

3. Your device

Your device must support eSIM and be carrier-unlocked. It's your responsibility to check this before you buy, using our compatible devices page or by dialling *#06# and looking for an EID. An eSIM installs on one device and usually can't be moved or reinstalled.

4. Orders, prices and delivery

Prices are shown at checkout in the currency you select. Taxes are included unless checkout says otherwise.
Your order is confirmed when payment succeeds. We email your QR code and installation details, normally within minutes.
If we can't deliver an eSIM, for example because a plan is out of stock, we refund you in full.
We may change prices or plans at any time. Changes don't affect orders already paid for.

5. Activation and validity

Each plan page says when the validity period starts: either when you install the eSIM or when it first connects to a network in a covered country. The plan ends when its days run out or its data is used up, whichever comes first. You must install the eSIM within the period stated on the plan, usually 180 days from purchase. Unused data and days don't carry over.

6. Coverage and speed

Coverage and speeds depend on the partner network and your location. We list the networks and speeds our partners give us, but we don't guarantee coverage in every location or a minimum speed. Some plans have a fair-usage policy that slows speeds after a daily amount; the plan page says so when it applies.

7. Acceptable use

Don't use LinkPaLS eSIMs for anything illegal, to send spam, to resell data, to run servers or automated traffic, or in a way that harms a network or other users. We may suspend an eSIM used this way without a refund.

8. Refunds

Refunds follow our refund policy, which forms part of these terms.

9. Liability

We provide the service with reasonable care and skill. To the extent the law allows, we aren't liable for indirect or consequential losses, such as missed bookings or lost business, caused by a network outage or an eSIM that doesn't connect. Our total liability for any order is limited to the amount you paid for it. Nothing in these terms limits rights you have under Indian consumer protection law.

10. Changes to these terms

We may update these terms. The version on this page applies to orders placed after the date shown at the top.

11. Governing law and disputes

These terms are governed by the laws of India. Courts in Bengaluru, Karnataka, have exclusive jurisdiction, subject to any right you have to bring a consumer complaint where you live.

12. Contact and grievances

LitSpark Solutions Private Limited, Bengaluru, Karnataka, India. Support: support@linkpals.store. Grievance Officer: Aishvarya Jaiswal, aj@linkpals.store.